Insurance Telesales

Overview

Insurance experience? Looking for a new challenge? Looking to start a new career? Come and work for inet3!

We are an Underwriting agency specialising in non-standard property insurance looking to recruit talented phone staff to help grow our expanding business. We are looking for candidates with experience of phone based work, preferably with experience dealing with Travel or Property Insurance.

You will be expected to:

  • Take responsibility for your own workload and manage your time effectively
  • Field incoming quote enquires and provide an exceptional level of customer service
  • Demonstrate excellent communication skills, both written and verbal
  • Be confident and use your own initiative

In return we offer in-depth training, and a great environment for you to gain experience in dealing with property insurance. The opportunity to study for CII exams, at our cost, is available for all roles.

Visit www.inet3.co.uk for more details about who we are and what we do.

 

Job Purpose

  • To play a key role in obtaining new business opportunities for the company.
  • To deliver a high level of customer service both internally and externally.
  • Providing new quotations to clients.

 

Key Result Areas

  • Deliver excellent customer service to clients / IFA’s and Brokers throughout
  • Field incoming quote enquiry calls and identify target risks
  • Processing New Business policies on our in house platform
  • collecting premiums and payment details on policies
  • Proactively grow the business by managing quote enquiries
  • Learning about inet3’s products or services and keeping up to date with changes 
  • Making decisions and assisting with premium reviews both at renewal and mid term
  • Keeping accurate records of discussions or correspondence with customers

Skills and Competencies

  • Excellent communication and negotiation skills over the telephone and in writing
  • Planning, organisational and time-management skills
  • Willingly provides help and support for others
  • Eye for detail with accurate data entry and typing skills
  • Demonstrates a 'can do’ attitude
  • Computer literate and thorough understanding of inet3 Trading Platform

Qualifications

  • A-Level Standard Qualifications

 

Technical Experience

  • Telesales experience essential
  • Basic understanding of Property Insurance Sales and/or Underwriting desirable
  • Proven background in Sales and business development